Shipping policy

1. Policy Scope & Agreement

This shipping policy applies to all furniture, home products and accessories sold by Blueherondecormore to customers in the United States. Website browsing and order placement indicate customer recognition and compliance with this policy.

2. Order Processing Schedule

All paid orders will be processed within 1–3 business days, excluding weekends and U.S. public holidays. Processing covers order verification, product packaging and shipping label generation.

3. Official Logistics Carriers

We cooperate with UPS, FedEx and USPS to provide safe, reliable and on-time shipping services for all orders across the United States.

4. Shipping Fee Rules

Free shipping is offered for all orders of $120 and above. A $12 flat shipping fee applies to orders under $120, covering all packaging and transportation costs.

5. Standard Delivery Period

The average delivery time for domestic U.S. orders is 4–7 business days after shipment.

6. Nationwide Delivery Range

We provide shipping services covering all areas of the United States, including urban and remote regions, with consistent service standards for all customers.

7. Goods Receipt & Inspection

Customers shall inspect packaging and product condition upon receipt. Please contact customer service immediately if any damage or missing items are discovered.

8. 14-Day No-Reason Refund Terms

Customers may apply for a no-reason refund within 14 days of product receipt. Returned items must be brand new and unused. Approved return requests will receive a prepaid shipping label and detailed return guidelines. Please check the official Return Policy for full details.

9. Support & Contact Information

For all shipping-related questions, please contact our support team via:

Phone: +1 3105921528 

Email: info@blueherondecormore.com 

Business Hours: 8:00 AM – 6:00 PM (EST), Monday–Friday

Email Response: 24-hour reply guarantee

10. Company Official Information

Website Owner: BLUE HERON DECOR & MORE LLC 

Company Name: BLUE HERON DECOR & MORE LLC 

Address: 4071 68TH ST N # 815, WEST PALM BEACH, FL 33404, United States 

EIN: 93-2461266